Return product or report problem

Return product

If you want to return a delivery or part of a delivery, you can simply create
a return slip for this directly at DPD. Enter there as "order number" the number of your order.
This you will find, for example, in the shipping confirmation mail to your order.
To conserve resources, we deliberately do not attach a return slip to our deliveries.

Create return slip

Please also attach the delivery bill of the original delivery to your return.

To find a parcel store near you, click here.

You just have a problem with or a question about your merchandise?

For further questions about your order or even other problems, please use our contact form.
We will get back to you in a timely manner.

Report problem