General questions
You can find our selected retail and gastronomy partners in our retailer search, and you can also buy our tea at Hobenköök in Hamburg or, of course, here in our online store around the clock.
https://samova.net/en/FAQ/General-questions/Where-can-I-get-samova-tea-and-herbal-specialties
No. Greek mountain herb, like pieces of edelweiss or sagebrush, is covered with a delicate
covered with a delicate white fuzz. You do not have to worry about this
about it. This is the typical look of this plant. If you are unsure
please be sure to send us a digital photo of the tea cutting and the
batch number from the bottom of the tin to: contact@samova.net. We will help you and replace the goods immediately and free of charge in case of doubt.
https://samova.net/en/FAQ/General-questions/The-herb-flakes-of-Greek-Mountain-Herb-at-Green-Chill-and-Total-Reset-are-white-and-hairy.-Are-they-spoiled
Yes. All samova varieties (The only exception, which will also be converted soon:
Scuba Garden can, refill and mini can) are made from raw materials
which come from controlled organic cultivation.
https://samova.net/en/FAQ/General-questions/Does-samova-have-organic-varieties
Yes, if the tea has been stored correctly. Basically, our tea and herbal specialties have a much longer shelf life than indicated on the label. However, in order to ensure the taste with the full flavor of our specialties, we have defined a best before date of five to eight years (depending on the variety).
https://samova.net/en/FAQ/General-questions/Can-I-still-drink-samova-tea-when-the-best-before-date-MHD-has-passed
SGS Institut Fresenius GmbH is an independent laboratory that examines sources of environmental stress on the human organism. In the case of our tea, this means that they analyze tea samples for pesticides and heavy metals. The respective analysis results are compared with national and international maximum quantity regulations. This ensures that our varieties are and remain "clean" at all times.
https://samova.net/en/FAQ/General-questions/What-is-Fresenius
Our varieties are developed in such a way that you only need three lightly heaped teaspoons (equivalent to two samova tea measures) of dry tea cut for the preparation of 0.8 liters of tea (exceptions: fruit teas are dosed more strongly, green teas with less tea). On our homepage and on the respective tins, refills and boxes you will find preparation tips. Please understand this as a recommendation, because it is part of samova's philosophy not to make any rules when preparing our varieties and to enjoy all the freedom of taste - in the truest sense of the word.
https://samova.net/en/FAQ/General-questions/What-is-the-best-way-to-prepare-samova-tea-and-herbal-specialties
samova and our suppliers pay close attention to fair trade and that the respective tea gardens are working in a qualitatively and ethically sound manner. We do not only rely on certificates from our suppliers: The tea tasters we work with have personally visited and inspected the plantations of our raw material producers. They know the local conditions and circumstances and, in addition to the quality of the raw materials, they also pay particular attention to the following points: reinvestment locally in social insurance for the pickers, good accommodation and the guarantee of (school) training. The ingredients for our tea and herbal specialties come mostly from nearby growing areas, such as EU countries and Switzerland - and due to the raw material, of course, also from more distant areas, such as South Africa, South America, India and Sri Lanka. Information about the countries of origin of our teas can also be found on the products and the respective pages here on samova.net. Internally we work according to HACCP and carry out regular in-house controls as well as voluntary tests by independent German institutes for all varieties. We purchase all raw materials for consumption exclusively from certified, inspected German farms and traders. We pay great attention to renewable and recyclable raw materials with environmentally friendly gentle cultivation and production methods. Our organic varieties bear the European BIO seal to make their quality verifiable and traceable at all times.
https://samova.net/en/FAQ/General-questions/Where-do-samova-teas-come-from
Yes, we are happy to be present at your event with our modern tea culture.
culture at your event - with a tea tasting, a cocktail course, personalized
gifts, branded glasses and packages or with a tea blend created exclusively for your
exclusively for your company. On request we welcome you
and your guests in our homebase, the Kultur Palast Hamburg, come directly to your company
come directly to your company, to the trade fair or to your event location - or
or we will be happy to find suitable premises for your event.
event. Simply send us your name, the name of your company
company, your postal address and a short request to contact@samova.net to ask for more information. You can also reach us by phone at +49 (0) 40 85 40 36 40.
https://samova.net/en/FAQ/General-questions/Can-I-book-an-event-from-samova-privately-and-for-business
The best way to be informed is to sign up for our email newsletter.
newsletter. This way you will be kept up to date on a regular basis
about promotions, activities and events. Subscribe
you can subscribe here. All dates can also be found on our homepage under the heading Events.
https://samova.net/en/FAQ/General-questions/How-do-I-find-out-about-dance-teas-and-other-samova-activities
You can find our dealer locator here.
https://samova.net/en/FAQ/General-questions/Where-can-I-buy-samova-tea-near-me
You can find all information about our sustainable packaging materials under the menu item Planet.
https://samova.net/en/FAQ/General-questions/What-are-your-tea-bags-made-of